This website was produced and published by https://conciergerie-c-lavie.com/.
Consequently, we are responsible for the collection, processing and use of your personal data and for handling this data in accordance with the law. These data protection provisions form an integral part of the terms of use, which you can find here.
We are committed to handling your personal data responsibly. Therefore, we consider it a matter of course that we comply with the legal requirements of the French Data Protection Act, the National Data Protection Ordinance, the Telecommunications Act, the European Union's General Data Protection Regulation (GDPR) and other provisions of French and European data protection law.
We would like to inform you below about how we handle your personal data.
Please note that the information set out below may be revised and amended from time to time. We therefore recommend that you consult this privacy policy regularly. During your visit to our website https://conciergerie-c-lavie.com/ , we collect and use your personal data to the extent and for the purposes set out below:
1. SCOPE AND PURPOSES OF THE COLLECTION, PROCESSING AND USE OF PERSONAL DATA
When visiting our website
When you visit our website, our servers temporarily record each access in a log file.
We retain the following data:
- the IP address of the computer from which the request originates,
- the date and time of access,
- the name and URL of the retrieved data,
- the website from which our domain was accessed,
- your computer's operating system and the browser you are using,
- the country from which our website is accessed and
- the name of your Internet service provider.
The collection and processing of this data is generally anonymised without personal reference in order to enable the use of the website (establishing the connection), to ensure the long-term security and stability of the system, to optimise the website, and for internal statistical purposes. The aforementioned information will not be associated with personal information or stored with such information.
In the event of an attack on the network infrastructure of https://conciergerie-c-lavie.com/ or in the event of suspicion of any other unauthorised or abusive use of the website, the IP address will be evaluated for clarification and defence purposes and, if necessary, used in criminal proceedings to identify the users concerned and to take legal action against them under civil and criminal law.
When using the contact form
When using the contact form, it is essential that you accurately enter the following personal data (*mandatory):
- First name*
- Name family
- Email address*
- Reason for contacting us*
- Your question*
The legal basis on which we process your contact request is Art. 6(1)(f) of the GDPR. This legal basis permits the processing of personal data for the purposes of our ‘legitimate interest’. It is in our legitimate interest to process your request.
You may object to the processing of data at any time if there are reasons relating to your particular situation that prevent the processing of data (see the ‘Contact’ section).
In the event of contact by e-mail, telephone or post
We offer you the opportunity to contact us by e-mail (e.g. at olrod64@gmail.com), telephone or post. You can contact us and ask us questions about elements of the website and our products.
You are responsible for any communications and/or content you send or communicate to us by e-mail, telephone or post. We recommend that you do not provide sensitive information. Personal data will only be collected if you voluntarily provide it to us. Therefore, you control the information you provide to us. In order to be able to answer your questions, we may ask you to provide us with additional information, e.g. your address, email address, etc. We will only collect personal data from you if it is necessary to answer your questions or to provide the services you have requested.
You may object to this data processing at any time (see the ‘Contact’ section).
2. CENTRAL STORAGE
We store the information specified in this data privacy policy in a central electronic data processing system. Your data will be automatically collected, collated and evaluated for the purpose of processing your enquiries and providing our services.
You may object to this data processing at any time (see the ‘Contact’ section below).
3. TRANSFER OF YOUR DATA TO THIRD PARTIES
We will only pass on your data if you have expressly consented to this, if we are required to do so by law, or to the extent necessary to assert our rights.
Furthermore, we disclose users' personal information to third parties to the extent necessary in connection with the use of the website, responding to questions, processing requests, or providing services requested by the user. The use of this data by third parties is strictly limited to the purposes mentioned.
For the distribution of our printed materials, we use, for example, the marketing services provided by POULP UP. (Note: I have kept this name as it may be a current partner that you forgot to mention.)
4. USE FOR MARKETING PURPOSES
(Sections on DoubleClick, Facebook Pixel, Google AdWords, and Sizmek remain unchanged, as they describe the technical functioning of the marketing tools you use. The legal basis and methods of deactivation remain the same, as they are based on Google/Facebook/Sizmek policies and the GDPR.)
5. TRANSFER OF PERSONAL DATA ABROAD
C’la Vie Conciergerie – Olivier Rodrigo – EI is entitled to transfer your data to third-party companies based abroad to the extent necessary for processing your requests, providing services and conducting marketing campaigns. These third-party companies are required to respect the privacy of users in the same way as the service provider itself. If the level of data protection in a country is considered inadequate according to French standards or within the meaning of the EU General Data Protection Regulation, we will ensure, through a contract, that your personal data is protected at all times in accordance with French regulations and the EU General Data Protection Regulation.
The website is hosted on a shared server by Hostinger in Paris, France.
6. COOKIES
Cookies help us, among other things, to make visiting our website easier, more pleasant and more useful. Cookies are information files stored by your browser on your computer's hard drive when you visit our website.
(The rest of the ‘COOKIES’ section remains unchanged as it describes the function of cookies and the user's right to manage them.)
7. TRACKING TOOLS (Google Analytics, Google AdWords Conversion)
(This section remains unchanged. The IP address is anonymised before being sent to Google's servers in the United States, ensuring data protection through the IP anonymisation mechanism. The legal basis is the legitimate interest of the company.)
8. DATA TRANSFERS TO THE UNITED STATES
(This section remains unchanged and explains the EU's reservations regarding US legislation and the contractual safeguards you put in place to protect data, particularly with Google.)
9. SOCIAL NETWORK SERVICES
(This section is kept as is, as it describes how platforms such as AddThis, Facebook, Twitter, Instagram, and YouTube interact with your site when the user clicks on the links. Your Instagram profile is already listed in your contact information: c.lavieconciergerie.)
10. RIGHT TO INFORMATION, DELETION AND CORRECTION
You may request information about the personal data we hold about you, free of charge and at any time. Requests for information must be sent in writing and accompanied by proof of identity. You also have the right to request that your data stored by us be deleted or corrected at any time. You also have the right to request that we retrieve the data you have provided to us (right to data portability). Upon request, we will also transfer the data to a third party of your choice. You have the right to receive the data in a commonly used file format.
You can do this by sending a request by e-mail to olrod64@gmail.com. You will find other ways to contact us under the heading ‘Contact’.
Please note that if your data is deleted, our services will not be able to be used, either in whole or in part. You may withdraw your consent to certain data processing at any time, with said withdrawal taking effect in the future.